Privacy Policy for PrimeVia Health
PrimeVia Health (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://primeviahealth.com (“Site”), and when you use any of our services.
By using our Site or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
We collect various types of information to provide and improve our services, including:
Name
Email address
Telephone number
Mailing address
Date of birth
Medical history
Treatment plans
Medication usage
Health insurance information
IP address
Browser type and version
Device information
Time zone setting
Operating system and platform
Usage patterns on our website
We use cookies and similar tracking technologies to enhance user experience and analyze usage patterns. You can control the use of cookies through your browser settings.
We use the collected information for the following purposes:
To provide medical consultation and related services
To improve our website functionality and user experience
To manage appointments and communicate with users
To send newsletters, marketing, and promotional materials (if you opt-in)
To comply with legal and regulatory obligations
To detect, prevent, and address technical issues
We do not sell your personal data. We may share your information with:
Healthcare providers involved in your care
Third-party service providers assisting in our operations (e.g., hosting, analytics, marketing)
Legal authorities if required by law
Business partners, if consent is provided
All third-party service providers are obligated to protect your information and use it only for the purposes specified by PrimeVia Health.
We implement appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and access controls.
Despite our efforts, no transmission method over the Internet is 100% secure. We encourage users to take precautions when sharing sensitive information.
Depending on your location, you may have the following rights:
Right to access – You can request copies of your personal data.
Right to rectification – You can request corrections to inaccurate or incomplete data.
Right to erasure – You can request that we delete your data.
Right to restrict processing – You can request that we limit the processing of your data.
Right to data portability – You can request the transfer of your data to another organization.
To exercise any of these rights, please contact us at privacy@primeviahealth.com.
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a child under 18, we will take steps to delete such information.
Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. We encourage you to read their privacy policies before providing any information.
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Please review this policy periodically.